An email will be sent to you confirming we have received your order, and again after
we have shipped it. You can also view your
Account page. The lower section will have your order information, including
the status of your order.
If you would like to receive a catalog please email
custserv@cousin.com with your name, address, and request for a catalog.
You may also view the Cousin 2012 Catalog
online.
Many retailers have exclusive rights to certain product selections. We cannot sell
exclusive items outside of the particular retail chain. Many of our items are sold
online at retail prices at
www.primabead.com.
Safety is very important to us. All of our products fall well below the legal limits
for lead contain. The Crystazzi® and Swarovski crystals are lead crystals, but the
lead is part of the molecular structure of the product. There is no danger in the
lead, which is part of the crystal. Click
here to view our
GCC page.
Freight Prepaid: Orders of $150.00 receive a 5% shipping allowance. Shipped the
most economical means and paid within terms. Free freight (no 5% limit) on orders
over $1,000 shipped within the continental USA.
Special Handling: Freight allowances are calculated using UPS or FedEx Ground Rates.
Customers are responsible for the difference.
Orders generally ship within 24 to 48 hours after an order has been received. Orders
are shipped using the carriers of either UPS or FedEx Ground. Expedited shipping
methods are at the expense of the customer and upon request. Shipments to Canada
or outside the continental US are calculated via the most economical means unless
otherwise indicated.
UPS Ground Delivery estimates:
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FedEx Ground Delivery estimates:
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Under California law, companies must provide this warning if their products contain
any chemicals on the State of California's list of 850+ chemicals that may cause
cancer or reproductive harm. To find out more about Prop 65, please visit our
Prop 65 page.